Privacy Policy

1. Introduction

Arohan Valley Communication LLP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arohanvalleycommunication.com or use our services, including our upcoming products Antflix and Arohan Gems Jewelery.

We respect your privacy and are committed to complying with applicable data protection laws in India. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our platforms
• Contact us through forms or email
• Subscribe to our newsletters or updates
• Engage our services for projects
• Make purchases through our e-commerce platforms

This information may include:

• Name and contact details (email address, phone number, mailing address)
• Business information (company name, designation)
• Payment information (processed securely through third-party payment gateways)
• Account credentials (username and encrypted password)
• Project requirements and specifications
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and navigation patterns

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Deliver personalized content and recommendations
• Analyze website traffic and user behavior

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services, process transactions, and fulfill service agreements
• Communication: To respond to inquiries, send updates about projects, and provide customer support
• Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
• Personalization: To customize your experience and deliver relevant content and recommendations
• Analytics: To analyze website usage, improve our services, and develop new features
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage accounts, process payments, and maintain records

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors for secure transaction processing
• Cloud hosting and storage providers
• Email service providers for communications
• Analytics and advertising platforms
• SMS gateway providers for transactional messages

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

4.3 Legal Requirements

We may disclose your information when required by law or in response to valid legal requests from government authorities, including:

• Compliance with legal obligations
• Protection of our rights and property
• Prevention of fraud or illegal activities
• Protection of user safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and firewalls
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary based on:

• The nature of the information and purpose of collection
• Legal, regulatory, or contractual requirements
• Business needs and operational requirements

When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing of your information
• Data Portability: Request a copy of your information in a portable format
• Withdraw Consent: Withdraw consent for processing based on consent
• Marketing Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at hello@arohanvalleycommunication.com. We will respond to your request within a reasonable timeframe as required by applicable law.

8. Third-Party Links and Services

Our website may contain links to third-party websites and services, including our products Antflix and Arohan Gems Jewelery. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries outside of India where our service providers operate. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications for significant changes
• Displaying prominent notices on our website

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

12. Payment Gateway Compliance

For our e-commerce operations, we comply with payment gateway requirements and PCI DSS standards. We do not directly store complete credit card information on our servers. Payment processing is handled by certified third-party payment gateways that maintain the highest security standards.

13. SMS Gateway Compliance

When you provide your mobile number, you consent to receive transactional SMS messages related to your orders, services, and account activities. We use reputable SMS gateway providers and comply with TRAI regulations. You can opt out of promotional SMS by following the instructions in the message or contacting us.

14. AWS Services Compliance

We utilize Amazon Web Services (AWS) for hosting and infrastructure. AWS provides enterprise-grade security and compliance certifications. Data stored on AWS is encrypted and protected according to industry best practices.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry within 30 days or as required by applicable law.